International Shipping

1. Contact Us for International Shipping

For information about international shipping availability, shipping options, required documentation, estimated lead times, and applicable fees, please contact our support team at sales@filters4u.com.

To help us respond quickly, please include the following details in your message:

• Destination country and postal code
• Company name and primary contact information
• Requested product type (INTAKE or EXHAUST; Pads, Rolls, Framed, or Bags & Cubes)
• Media type (Poly, Glass, or Channel), if known
• Dimensions (Length × Width × Depth/Thickness) and quantities
• Preferred delivery timeframe
• Whether you require a formal quote and/or commercial invoice documentation

2. Duties, Taxes, and Customs

International orders may be subject to customs duties, import taxes, brokerage charges, and other fees imposed by the destination country. Unless otherwise agreed in writing, the customer is responsible for all such charges.

Customs clearance requirements vary by country. We may request additional information to support documentation needs.

3. Lead Times and Carrier Options

International shipping timelines depend on stock availability, production lead time (if applicable), carrier transit time, customs processing, and local delivery conditions. Carrier options may vary based on shipment size, weight, and destination.

4. Returns and International Orders

Return eligibility for international orders may be limited. In addition to the site’s Return Policy, international returns may involve additional shipping costs, customs procedures, and restocking considerations. Please contact support before ordering if return flexibility is a key requirement for your purchase.